“Overall very good”
I have stayed at Chi Boutique Hotel in Hanoi several times while touring Vietnam. When I first arrived, my luggage and that of two friends got lost in transit at CDG Paris. Lily, the tour manager, was outstanding in tracking our bags with Vietnam Airlines in Hanoi, locating them in Paris, arranging their re‑shipment on the next flight, and delivering them to the hotel 24 hours later. Without Lily, we would have been without our luggage for days, which would have been tough. I booked the Deluxe room, which was very nice and spacious, and got a good deal. I stayed in three different rooms during my trip. Because the hotel is in a great spot near Hanoi’s old quarter, the streets can be noisy late at night, especially if you’re on a lower floor overlooking the street. In one room the shower mixer was faulty, so I had a lukewarm cold shower.
Laurent·Hace 2 días