The service was terrible, the facilities didn't match what was advertised at booking, and I wouldn't recommend this place.
BlancaHace 2 meses
★★·Guadalajara·7.0
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o simplemente escríbelo — «hacia el 20, tres noches»
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Urban Beds Expo Guadalajara in Guadalajara features air-conditioned rooms with private bathrooms, work desks, and TVs, plus free WiFi. The hotel offers paid on-site parking, a dining area, and free toiletries. Located near Guadalajara Expo (0.9 km), Guadalajara World Trade Center (6-minute walk), and Plaza del Sol (1.9 km), it's 18 km from Guadalajara Airport.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The service was terrible, the facilities didn't match what was advertised at booking, and I wouldn't recommend this place.
Blanca·Hace 2 meses
The service was awful. Nobody answered, I couldn't check in, and no emails or phone calls got through; after three hours outside I had to find another spot to stay, and others had the same issue—refund demanded.
Sandra·Hace 2 meses
The rooms were very comfortable and spotless, but they never responded or followed up when I requested an invoice; after sending everything on time, they said it would take 3 to 5 business days, yet I was still waiting after 7 business days and the month had ended, showing they didn't value my needs.
Ànggel·Hace 3 meses
You could check in at any time, but the room was filthy, covered in hair and grime from different guests; we told the cleaning staff and they just fixed the bed and replied rudely that it wasn't their job. There was no free parking, even though space was available, and the parking that existed was overpriced. The room smelled awful like a drain and had no ventilation.
Netza·Hace 4 meses
The bed was fantastic and I'd stay again, but the remote didn't work, the Wi‑Fi password wasn’t written down, the shower was dirty with hair from the previous guest and had no shower products—adding those would help a lot. Traffic noise, especially from trailers, was loud, yet the WhatsApp support was excellent.
Claudia·Hace 5 meses