“Un resort splendido e curato, con personale gentilissimo e ottimi servizi per le famiglie”
The resort is truly beautiful, set in a carefully curated, relaxing environment with wide green areas, a nice beach, and plenty of family services. The property is well maintained and the staff has always been extremely kind, smiling, and helpful. The main drawback we see is the value for money of the internal services, especially the dining. We tried the beach restaurant, the poolside spot, and the lobby café, finding prices often two or three times higher than local venues, without a matching quality. In fact, the food seemed generally inferior to many cheaper Bali restaurants just a few hundred meters away on Jalan Pantai Mengiat. Even the service, while still courteous, felt less professional and polished than what we experienced outside the resort. We understand that a hotel of this category will charge more, but we would expect the food quality and service level to justify it. The spa prices also seemed disproportionate compared to external options. Since we didn’t use the treatments, we can’t judge their quality, but we chose to go elsewhere.
Matteo·Hace una semana