★★★·Tokyo·8.2
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o simplemente escríbelo — «hacia el 20, tres noches»
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Hotel Refrain, an adults‑only oasis in Ikebukuro, features air‑conditioned rooms with private bathrooms, spa‑style baths, bidets and complimentary Wi‑Fi. Guests enjoy a hot tub, elevator, 24‑hour front desk, daily housekeeping and full‑day security. Situated 24 km from Haneda Airport, it lies steps from Sunshine City and Tokyo Dome, offering easy access to shopping, entertainment and transport hubs.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
I got a good deal staying in a large room with a jet bath; prepaying let me come and go freely, which I liked. The fridge was poorly positioned, making it hard to reach, and the entrance light sensor kept turning on and off because of vibrations from other rooms.
長岡·Hace 3 semanas
The staff and equipment were fine, but the bed felt hard.
Pierre·Hace 3 semanas
The room was close to the station, had a big TV, an electric stove, and the front desk staff were kind and warm, but I couldn’t use VOD.
Shinji·Hace 4 semanas
We booked this place with no clue it was a love hotel, but that didn’t bother us; there were no kids or families and we didn’t see a single other guest the whole week. It was super quiet and peaceful, and the light music in the lobby, elevator, and hallways was a nice touch. The room itself felt nice, with chandeliers and a seating area, and the windows blocked out all outside light, which we appreciated. Cleaning was only on request, but I liked having a microwave and fridge in the room. The bed was very comfortable, and overall we enjoyed our stay. It was my first time in Japan and I don’t speak Japanese, so the staff didn’t speak English; they used a translator and I used my phone, which made communication very limited, yet the front‑desk ladies were still very nice and welcoming. The location was convenient, close to the train station on a quiet street with other love hotels, a 7‑11 around the corner, and a Don Quijote about a 7‑minute walk away—easy to stroll to lively streets for a fun night. The only downside was the bed not being cleaned thoroughly; on the first day we found hair on the bed, more than a few strands, and the bathroom sink looked a bit dirty, which bothered us the most. I did appreciate the cleaning staff taking our trash out, especially because we had a lot some days, but I wish the bed had been cleaned better.
Teresa·Hace un mes
The experience was extremely disappointing, the worst of our stay in Japan. From the moment we arrived, communication was very difficult: the reception did not speak English and all explanations were only in Japanese, with no effort to adapt, making interactions hard for foreign travelers. Every time we entered or left the hotel, we were called to the reception without understanding why, and these repeated interruptions were unnecessary and made the stay stressful and uncomfortable. The organization was very rigid, especially with a late check‑in at 18:00, which was inconvenient for early arrivals. The room was disappointing: a visible hole in the wall, a very thin and hard mattress, a very dark room, and a defective entrance light that wouldn’t turn off easily. Overall comfort was lacking. The housekeeping left dust visible. There was no refrigerator in the room. We were given only one bottle of water per day for two days, after which it became pay‑per‑use. On the morning of departure, at 11:30, we were called and asked repeatedly, even at the door, to leave the room even though check‑out was at 12:00, which made the moment especially stressful. At departure, we were asked to leave before check‑out time, then an extension was offered for 3,000 yen, and we were ultimately charged 5,000 yen, making the situation very strict and hard to understand. Overall, there was a lack of clarity in communication, a lack of flexibility, and a level of comfort far below the standards encountered elsewhere in Japan.
Ines·Hace 4 meses