“Preis/Leistung stimmt hier überhaupt nicht!”
The staff were very friendly and the location right at Orpen Gate was convenient. However, we were told immediately upon arrival that the Wi‑Fi in the lodge didn’t work, which was frustrating because I needed it for work and the issue never got resolved. The safe in the lodge didn’t work either; we reported it on the first day but it wasn’t fixed until two days later, apparently just a battery change. The bed in the lodge was very short – for anyone taller than 1.75 m it’s definitely too short and the legs stick out. There was no separation between the sleeping area and the toilet/bathroom, not even a curtain, which felt very uncomfortable and annoying. For dinner you have to set a fixed time between 18:30 and 21:00 in the morning; you can’t just drop by in the evening. The food was always lukewarm, the dessert seemed like a convenience product rather than homemade, and the breakfast selection was very limited. Overall the dining area felt sparse and impersonal, no music, and the chairs were too low for the tables. During the Manyeleti safari, we were offered snacks (nuts, chips, etc.) at a stop, but the driver had just urinated in the bushes and then used the same containers, which I found extremely unhygienic. For the high price we expected something else, and the staff were not understanding. I would not book here again.
Raphael·Hace una semana