The staff weren’t welcoming, and at the restaurant something was always missing. When I checked in I paid for my stay, but when I checked out they wanted me to pay again—administrative chaos. No receipts or proof of payment.
IonutHace un mes
★★·Cluj-Napoca·7.8
01
o simplemente escríbelo — «hacia el 20, tres noches»
02
03
Located 1 km from Gara Mare Train Station in Cluj-Napoca's Dambul Rotund district, Hotel Lucy Star features soundproofed rooms with classic style furniture and modern bathrooms. The hotel offers a restaurant serving traditional and international cuisine, free private parking with video monitoring, and free WiFi. The city center is a 5-minute drive or 1-minute bus ride away from the nearby bus station.
04
05
06
Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The staff weren’t welcoming, and at the restaurant something was always missing. When I checked in I paid for my stay, but when I checked out they wanted me to pay again—administrative chaos. No receipts or proof of payment.
Ionut·Hace un mes
The staff were friendly, but there was no coffee in the room.
Dutuc·Hace un mes
The price matched the quality.
Ewa·Hace un mes
The service was very pleasant and helpful, check‑in was easy, and there was parking right outside the hotel.
Elżbieta·Hace un mes
Breakfast was awful; the cucumber was dry as if it had been cut the day before, and there was no water or juice offered. The room never had its towels changed, we ran out of toilet paper, and only had two tiny bottles of soap. The photos on Booking don’t match the actual room and bathroom, which were dirty. The bedside tables and headboards had finger marks, the walls were extremely dirty, the bathroom tiles were cracked and filthy, and the used towels were gray instead of white. In short, I would not recommend it at all. We even left a night early and they didn’t notice it wasn’t the last day.
Adriana·Hace un mes