The service is terrible and the staff are rude.
GurmeetHace 3 meses
Un momento…
★★★★·Kotdwāra·7.6
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o simplemente escríbelo — «hacia el 20, tres noches»
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Hotel Grand Safari in Ratanpur offers comfortable family rooms with tiled floors, air-conditioning, and private bathrooms. Each room features a balcony with mountain views, sofa bed, and work desk. Guests enjoy free WiFi, 24-hour front desk, and room service. Located 99 km from Dehradun Airport, the hotel provides paid airport shuttle and free on-site parking, with attentive staff and excellent service support.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The service is terrible and the staff are rude.
Gurmeet·Hace 3 meses
The bed was comfortable and the AC kept the room cool, plus the mountain view was nice. However, the bedsheets and bedding were not clean, the bathroom fell short of cleanliness, and the water pressure in both the shower and washbasin was very low. Also, the food from “The Kafal Restaurant” was awful; I spent 1100 rs and felt it was worth less than 100 rs—truly disgusting.
Janjeewan·Hace 4 meses
Good. Good
Naveen·Hace 7 meses
Nothing. The room was extremely noisy, like we were on the street outside. The showers barely worked, everything was dirty, and there was an used condom next to my bed. Unfortunately, we only discovered this the day after our horrible night.
Jim·Hace 7 meses
The staff was very welcoming and helpful but I feel the service could been a bit quicker. The location was bang on point, just on the main road, so travelling through narrow lanes. There was no proper parking facility. We had to park on the roadside just in front of the hotel. For this price, I expect a dedicated parking from the hotel. Also, the utensils were broken and dirty, please put some new ones on that
Aditya·Hace 9 meses