“It's like your grandmother's house”
I was supposed to stay two nights but canceled soon after arriving. The place felt like a grandmother’s house: you have to remove shoes at the front door and store them in a locker. That was the only ryokan‑style detail; otherwise it’s a regular hotel with a large jacuzzi. They give you a laminated card that limits the hours you can use the onsen, so it feels more like a trendy name than a real onsen. When I asked to cancel, the staff went from very friendly to irritated and denied a refund. They then looked angry at me while I searched for another hotel.
ScottHace 2 meses