Cam Thermal Resort Hotel & Spa

The property sits in a beautiful national park, giving a calm and relaxing vibe. The staff are professional and friendly, creating a warm welcome. The thermal pool and spa services are excellent, offering a perfect mix of relaxation and indulgence.

Sherif·Hace 2 semanas

The location is very nice, but there are no balconies as described – only a grille is present.

Sümeyra·Hace 2 semanas

“One time experience”

The location is good, but the buffet gets swamped with people so quickly that there’s almost nothing left after a few minutes, and I didn’t like the plastic plates. The staff don’t speak English, only Turkish.

Ruud·Hace un mes

The demipensiunea offered an enormous all‑inclusive food selection, the hotel is luxurious, and it even has thermal water plus other facilities like pools, hamam, steam, etc.

Vlad-bernard·Hace 2 meses

My stay at Çam Thermal Hotel was generally good, and the hotel is particularly suitable for those looking for relaxation and the benefits of thermal water facilities. Regarding the food, both breakfast and dinner were good, with a reasonable variety, although I would not describe them as excellent. There is still room for improvement in the quality and variety of some dishes to better match the overall standard of the hotel. One of the best aspects of the hotel was the thermal and hot-water facilities, which were good, relaxing, and contributed significantly to the overall experience. The hotel also offers massage and body scrub services, which were a nice addition, especially for guests seeking rest and wellness. Overall, the experience was good and relaxing. For me, the thermal facilities and wellness services were the highlights of the stay, while the dining experience could be improved to make the overall stay even better. There were a few aspects of my stay that I believe need improvement, particularly considering that this is a five-star hotel. One of the main issues is the very limited ability of the staff to communicate in English. For a five-star hotel that receives international guests, I believe having more staff members who can communicate effectively in English is essential. This was a genuine difficulty during my stay and is an area that should receive more attention. Another issue was the family swimming pool, where the water was extremely cold and did not appear to have adequate heating. This was noticeably different from the facilities in the men's section, where the water temperature was much more comfortable. I hope the hotel will consider improving the heating of the family pool so that families can enjoy it comfortably. Regarding the room, although the hotel is officially rated five stars, I would personally consider the room standard closer to four stars. However, I did notice positive improvements compared with my previous stay. The room has been updated with amenities such as liquid soap and access to Netflix and YouTube, which I appreciated. The room lighting, however, could be significantly improved, as I found it insufficient and not as comfortable as I would expect from a five-star property. Finally, considering the hotel's focus on wellness and relaxation, I would have appreciated having pedicure and manicure services available as part of the spa and wellness facilities. Adding these services would make the spa experience more complete and more consistent with the expectations of a five-star thermal hotel. Overall, I noticed and appreciated the improvements since my previous visit, but I believe addressing these points—particularly English communication, the temperature of the family pool, room lighting, and additional spa services—would significantly enhance the guest experience and bring the hotel closer to a true five-star standard

Mudher·Hace 2 meses