I had higher expectations; using the jacuzzi depends on staff availability to turn it on, I think for that cost you could get a better hotel.
PaolaHace un mes
Un momento…
★★★★·Guatapé·8.0
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o simplemente escríbelo — «hacia el 20, tres noches»
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Mansión by Bernalo Hotels in Guatapé offers family rooms with private bathrooms, minibars, and free WiFi, featuring dining tables, TVs, and outdoor furniture. The hotel boasts a sauna, sun terrace, garden, year-round outdoor pool, steam room, lounge, pool bar, and coffee shop. Guests can dine at the family-friendly restaurant, which serves local cuisine, or enjoy outdoor meals in a relaxing atmosphere, near hiking and cycling opportunities.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
I had higher expectations; using the jacuzzi depends on staff availability to turn it on, I think for that cost you could get a better hotel.
Paola·Hace un mes
Facilities, jacuzzi, pool, and breakfast. When we arrived, we had a reservation for a room, but they told us there was no reservation and it was almost full, and gave us a much lower room at the same price as the original reservation. That seemed very bad to me.
Marinoespaña·Hace un mes
Location and room. I liked everything.
Luis·Hace un mes
The staff were very friendly and moderate, and the location was exceptional, but the pool area seemed a bit behind on maintenance, with some finishes showing wear such as a detached rebar.
Fernando·Hace un mes
Everything was great, the staff were friendly and the service excellent, but there was no fan in the room, not even a small plug‑in fan, so the room became very hot at night even with the balcony door open and curtains shut.
Isaiah·Hace 2 meses