Hotel NEW YORK Tashkent

I brought friends from Turkmenistan, and we were very pleased with the hospitality at reception. The guy who welcomed us with a smile was a great guy and gave us the most pleasant feeling. The room was cozy and excellent, breakfast was good, and the hotel grounds were very nice.

Merdan·Hace 3 semanas

“Хороший отель с отличным расположением, но сервис требует доработки”

The hotel is good with a great location, but the service needs improvement. I stayed at Hotel New York Tashkent twice—May and September 2026. The hotel is good, but there are points to know beforehand. Pros: 📍 Location. Convenient—near cafés, shops, pharmacies. The center is not far by taxi. 🍳 Breakfast. Hearty, tasty, with a variety of dishes—no complaints here. 🛏️ Spacious room. Plenty of space, a balcony (nice bonus), fridge, kettle. On the 2nd and 4th floors you can iron your clothes yourself in the corridor. 😐 Staff perform their duties formally. They help, but without customer orientation—just “doing their job.” Cons: 🛎️ Cleaning and water—only on request. Cleaning doesn’t happen on its own, and water isn’t put in the room. Everything must be asked for. This is unconventional and inconvenient, especially if you’re used to normal hotel service. 📶 Wi‑Fi is very weak—problematic for work and video calls. 🚿 The room disappointed. They gave me a four‑bedroom instead of a two‑bedroom—the shower leaked, there was an unpleasant smell, cleaning was mediocre, little light (the window was blocked by an air‑conditioner unit). The next day I asked to change rooms. 💧 Water is turned off at night. You have to go down to reception and ask to turn it on. The reception phone isn’t listed in the room—very inconvenient. Bottom line: The hotel is decent—location, breakfast, and spacious rooms are pleasing. But the service is still “raw”: a lot depends on the guest asking for everything. If you’re not picky about service and are ready to take initiative, it’s an option. If you expect standard hotel comfort, keep these nuances in mind.

Ditt·Hace 4 semanas

I liked the breakfast, but the room was filthy—hair everywhere and even in the blanket.

Yokubjon·Hace un mes

The breakfast was the only thing I liked—everything was neat, clean, tasty, and there was a good selection. The room was not bad, but initially I was placed in the wrong room I had booked, and the manager sent me to another one. In the end the room was smoky, the cleaning was mediocre, there were a lot of other people’s hair and dust, the TV didn’t work, the water was barely warm, there were no bathrobes, I had to use a towel, the carpets in the corridor were dirty, and for that price it was only a 3‑star. The breakfast was good, neat, and everything necessary was there—nothing to say. I wouldn’t stay again—no, of course not. A couple of nights only, and the impression isn’t great. For such a location and quality the price is clearly inflated.

Лариса·Hace un mes

“Confirmed Booking Not Honoured – Poor Alternative and Extra Charges”

I’m writing on behalf of my friend who I booked for. When we arrived, the front desk told us the hotel was fully booked and they’d move us to another property. We were taken by taxi, and the driver demanded we pay the fare ourselves; after contacting the original hotel, the fare was refunded. The replacement hotel charged us more than the price we’d confirmed, and the quality was noticeably lower, unpleasant, and not what we’d booked. We had chosen the original hotel because a Pakistani restaurant was nearby, which mattered to us; the new location was farther from the area we intended to stay. The whole process felt unprofessional and left us very disappointed. If the hotel was truly full, why did they confirm our reservation? We had just arrived in Tashkent by plane and were due to leave the next morning, so the sudden change, taxi issue, extra charge, and poor accommodation caused unnecessary stress—especially since my wife is pregnant. Overall, it was a very disappointing experience.

Shahiq·Hace un mes