The food is great. The reception could be a little friendlier.
IsisHace 2 semanas
★★★★·Crucecita·9.0
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o escríbelo sin más: «hacia el 20, tres noches»
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Quinta Bella Huatulco, a boutique resort in Santa Cruz, offers modern rooms with terraces, flat‑screen TVs, air conditioning, and sea views. Guests enjoy an outdoor pool, garden, snack bar, 24‑hour front desk, meeting rooms, and a tour desk. Located 1.6 km from town center, 900 m from Santa Cruz Bay, and 20 min from Bahías de Huatulco Airport.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The food is great. The reception could be a little friendlier.
Isis·Hace 2 semanas
Everything was excellent, very comfortable and clean, the staff were very friendly, the pools were clean, air‑conditioned, with good music and a great sea view. On the first day of housekeeping, the cleaner opened the door while my family was inside; she apologized and explained that she had been told I had left and the room was empty, but we were actually about to leave, so it wasn’t a problem. On the second day I left a “do not disturb” sign on the door, yet they tried to open it again; I secured all the locks. On the third day they simply didn’t clean at all, even though I had requested it and the cleaner was in front of my room. They left bottled water in the cleaning area and the café service was unreliable, so we stopped buying water for my mom’s medication. The reception was notified and resolved it by sending me a water bottle and a coffee sachet. It’s not really a complaint about the cleaner, who did a good job; we were three women traveling alone and it was late to go out for supplies.
Jessica·Hace 3 semanas
The facilities were comfortable, clean, and modern, and the staff were very friendly at all times.
Sergio·Hace 3 semanas
A cup of coffee cost 100 pesos, which felt a bit excessive.
Guzman·Hace 4 semanas
The rooms were modern, clean, spacious, and comfortable, with a great variety of restaurants on site; the bar staff by the pool were very attentive, and we will definitely return. In truth, I really liked everything.
Brisa·Hace un mes