The facilities were good, but not all restaurants were open.
JoséHace una semana
★★★★★·Cancún·7.6
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o simplemente escríbelo — «hacia el 20, tres noches»
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Sensira Resort & Spa Riviera Maya All Inclusive sits directly on Puerto Morelos’ beachfront, offering panoramic sea views and an infinity pool. Rooms feature air‑conditioning, private balconies, minibars and flat‑screen TVs, with family‑friendly and interconnected options. On‑site dining includes Italian, Mexican, steakhouse, grill and buffet breakfast, plus a pool bar and coffee shop.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The facilities were good, but not all restaurants were open.
José·Hace una semana
The check‑in was disappointing and didn’t meet 4‑star hotel standards; the service was poor, no explanation about the hotel or who to ask, and calling 0 never answered until one time, yet my request wasn’t handled. The concierge area wasn’t mentioned, so I didn’t know where to go. In the room, the balcony light was weak and not controllable from the room, the bathroom had a bad odor, mosquitoes were everywhere, and some of the food tasted salty—chefs should taste their dishes.
Mendez·Hace una semana
The staff were friendly, but the food selection was limited.
Fred·Hace una semana
There were plenty of activities for kids, more than just the buffet, and every staff member was welcoming and went out of their way to help.
Lyndsey·Hace una semana
Todo está muy bien ubicado, la distribución del hotel está fantástica. Nos tocó ir en remodelacion, y por ende no estaban en servicio todas las albercas, el tequila de la casa es muy malo y siempre te dan de ese si es que te descuidas además, los servicios de entretenimiento cierran muy temprano
Eliseo·Hace 2 semanas