The cleaning lady was lovely, but the hotel was noisy, poorly maintained, the breakfast arrived half an hour late, and the photos were not representative of what we saw.
CHace 4 meses
Un momento…
★★★·Cajamarca·8.5
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o escríbelo sin más: «hacia el 20, tres noches»
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Hotel Serra Nova in Cajamarca offers comfortable accommodations with family rooms, private bathrooms, work desks, and free WiFi. The hotel features a spa, sun terrace, garden, outdoor pool, hot tub, and kids' pool. A traditional restaurant serves Latin American cuisine with local specialties. The hotel provides a 24-hour front desk, lounge, public bath, and paid shuttle service, with free off-site parking.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The cleaning lady was lovely, but the hotel was noisy, poorly maintained, the breakfast arrived half an hour late, and the photos were not representative of what we saw.
C·Hace 4 meses
The staff at this hotel were incredibly kind and attentive throughout my stay, which really made it special.
Milagros·Hace 8 meses
I appreciated the kindness of the hotel staff, which made a big impression on me. However, there was a bit of a delay in issuing my receipt, which was a minor inconvenience.
Christian·Hace 8 meses
I was thoroughly impressed with the exceptional service and the comfort of my room. Everything was spotless, and I was extremely satisfied. However, I was a bit disappointed with the breakfast format, which was served at the table. Unfortunately, I was served dishes that I didn't end up consuming, which was a bit of a letdown, especially considering that most hotels offer a buffet-style breakfast.
Fernando·Hace 11 meses
I had a truly exceptional stay at this hotel, thanks to the outstanding service provided by the attentive and friendly staff. My room was incredibly comfortable and cozy, and the jacuzzi was an absolute highlight. The food was also incredibly delicious, and I felt grateful to have had the opportunity to stay in such a wonderful establishment. However, I do wish I had been able to stay for a longer period of time.
Angel·Hace un año