Château Šanov

Zajímavá lokalita v pěkném prostředí, ale v blízkosti vlakové trati. Personál milý a vstřícný. Pokoje stylově vybavené. Wellness čisté a pohodlné. Snídaně velmi slabá i při relativně plném hotelu, malá nabídka , nepřítomnost personálu a servisu. Úklid koupelen v pokojích má slabiny

Aleš·Hace 4 semanas

“Luxusní a romantické ubytování, ale některé služby by si zasloužily doladit”

We visited Chateau Šanov a second time and the biggest highlight was undeniably the gorgeous rooms, which felt luxurious, were tastefully furnished, and had a pleasant romantic vibe for a couple. The bathroom was well designed, offering both a bathtub and a separate shower so everyone could choose. The stay included free access to the wellness and pool. We missed a hot tub a bit, but otherwise we were satisfied. The hotel sits in a quiet area just outside the village, but walking to the other end was no problem for us. Breakfast disappointed us a bit given the hotel’s level and price category; the selection was narrow, mostly spreads and yogurts, and the only hot dish available was eggs. Staff seemed a bit odd during both visits and communication was rather stiff. Everything needed was explained, but no one escorted us to the room, which was a bit surprising for a property of this size. The biggest downside for me was the extra paid parking, which isn’t cheap, even though there’s practically no other option nearby to leave a car. For a hotel of this category I’d much prefer parking included in the room price. These little details bring an otherwise well-run hotel down from a nine to an eight.

David·Hace un mes

The rooms were comfortable, clean, and quiet, still high standard but not a 10/10 like last year. The bathroom ventilation was a bit of a bother, the staff felt less emotional than last year, and breakfast wasn’t replenished regularly; at 8:40 there were no juices or rolls.

Eva·Hace un mes

The stay was absolutely amazing, with beautiful rooms, facilities, and wellness; the staff were friendly, helpful, and welcomed us with a glass of Prosseco. The staff were friendly except for the breakfast chef and the evening buffet. They were ill, uncooperative, and indifferent… awful. The evening buffet was rich, but I wouldn’t call it that; the fried cauliflower, meatballs, and roasted chicken thighs were just average, more like a self‑serve Czech cafeteria. We ate a lot, but at 650 Kč it was really disappointing. When I asked the chef to refill missing items, he replied with an ill attitude that we’d have to wait 10–15 minutes, regardless of whether it was boiled vegetables or strudel. The starters were excellent. It’s a shame, such a beautiful place and the food ruined it. If the menu had options to choose from and the waiter brought freshly cooked, hot dishes, it would have been different.

Martina·Hace 2 meses

“WE WILL RETURN TO THE HOTEL AND WE WILL HIGHLY RECOMMEND THIS HOTEL TO OUR FRIENDS AND ACQUAINTANCES”

The concept of the hotel is truly exceptional and amazing, from the reception to the rooms, dining, and relaxation areas—all thoughtfully designed and executed at a very high level, leaving us feeling excellent and pleasant. However, some staff communication details could improve: they didn’t show the rooms when guests were dragging large suitcases, leaving them standing at the door before turning back with the heavy bags; during breakfast, they showed little interest in the guests at the table, missing chances to ask if anything was missing or offer another assortment from the menu. Despite these small issues, overall satisfaction remains high.

Tibor·Hace 2 meses