The breakfasts and dinners were basically perfect! The staff were disrespectful, the service was unacceptable, and the minibar prices were extremely high.
YehezkelHace 2 semanas
Un momento…
★★★★·Káto Goúves·8.0
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o simplemente escríbelo — «hacia el 20, tres noches»
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The Aelius Hotel and Spa, located in Kato Gouves, features a garden and pool views. Modern rooms with satellite TV, mini fridge, and balcony are offered. Guests enjoy Greek and International cuisine at the on-site restaurant or drinks at the pool bar. The hotel is 16km east of Heraklion International Airport, near Creta Aquarium and Diving Centre, and 7km from Hersonissos village.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The breakfasts and dinners were basically perfect! The staff were disrespectful, the service was unacceptable, and the minibar prices were extremely high.
Yehezkel·Hace 2 semanas
The buffet was varied and appetizing, letting us taste local products, and the staff were helpful and smiling. Alcohol was free and unlimited, but a one‑liter bottle of water cost 4 €, which is outrageous.
Lerminiaux·Hace un mes
The room was clean and comfy, but it was annoying that people had reserved the sun loungers.
Beverley·Hace un mes
Everything was amazing – the hotel spaces, the staff, the food was excellent, and the pools had exclusive areas. We loved everything! Nothing to complain about.
Raquel·Hace un mes
I liked the relaxed vibe and the staff were very friendly. However, the cleaning was superficial, the beds weren’t made properly, it was very noisy, and the pool tiles were slippery. In short, the standards weren’t met and the kids kept slipping.
Custódio·Hace 2 meses