Astoria Hotel in Traben-Trarbach

“Schlechteste Erfahrung bisher”

The location was good, but the staff spoke no German and seemed clueless; at the confirmed check‑in time no one was present. We couldn't reach anyone for 20 minutes. When we finally got to the room, there were no towels and the staff was again untraceable. At check‑out we couldn't pay because the card reader didn't work.

Hieronymus·Hace 3 semanas

Breakfast was fine, with a decent selection of basic staples suitable for this type of accommodation. The hotel is in a spot where nothing is available, so it only serves as a place to sleep. The interior shows its age, there's no restaurant—just breakfast. The accommodation is adequate for easygoing guests, but you need your own transport for planned activities. There is parking at the hotel.

Libor·Hace 3 semanas

“Es ist erstaunlich, dass Booking.com dieses Hotel hier vermarktet.”

Room 2 smelled strongly of old sewage even though the windows were fully open. The owner took the trouble to find us another room. The only thing nearby is nature, and no bus runs on weekends. You can diet and won't be distracted by any restaurant or inn; self‑catering is good and necessary here. We were greeted with a message from the hotel that read: “The Astoria Hotel is a beautiful, stylishly furnished hotel with its own charm, partly styled in a relaxed 70s vibe (why some guests see this as negative is a mystery). The spacious rooms are simple but well equipped and all have private bathrooms (just with shower curtains*). I take care of almost everything myself and am often voluntarily supported by family, friends and acquaintances. When I travel to the Netherlands, they regularly look after me. Sometimes they speak little Dutch, German or English. I am always reachable by phone to translate. That is not a problem and helps keep prices low. Expect no luxury like a resort hotel. We have renovated everything ourselves and are not professionals. The Astoria Hotel Traben‑Trarbach offers the cheapest prices in the area. Therefore, you should consider that it is unrealistic to expect a Mercedes at the price of a VW. Some negative reviews unfortunately come from guests who did not understand this.” As soon as we drove onto the hotel parking, we thought this booking was a mistake. The Astoria Hotel is not a beautiful, stylishly furnished hotel with its own charm. The hotel was a construction site. The assigned room 2 smelled of old sewage, and the smoking terrace was in front of the room. The windows were already wide open, but the sewage odor was unmistakable. Breakfast was not extraordinary for 12.50 EUR. It was a normal simple breakfast with baked bread and rolls, jam, three kinds of sausage and three kinds of cheese. The owner clearly pointed out that the cheese came from Holland.

Grit·Hace un mes

“Vollkatastrophe, Desaster, Fiasko, Supergau”

We arrived yesterday evening from Trier on our e‑bikes at the “hotel.” The parking looked more like a lost place than an operating hotel, full of abandoned cars, old containers, etc. We were greeted by a single staff member who spoke neither German nor English, who “welcomed” us after we put our bikes in the “basement,” which was more of a “basement hole.” The lobby was very specific. We asked about breakfast times, but the staff couldn’t answer because he didn’t understand German or English, so he called his boss in Holland on his phone, who said there were no fixed times—well, half as wild. We had room 18, and I guess there were only 2–3 other guests there. In the room we were met with stale, cold air; when we asked if the heating worked, a 10 € fan heater was offered for us to use if we felt cold. The floor felt like walking on a slick, slimy, long‑un‑cleaned surface—just disgusting. In the lobby I wanted to complain, but no one was there. The shower curtain had fungal stains and stuck to the skin, but the hot water worked well, which was a relief. If I could give 0 stars, that would be my choice—sorry, the hut should be torn down, not meant to be hostile.

Oswaldo·Hace un mes

“Abgelegenes Hotel im Wald”

Very remote, in the forest. No staff. E‑bikes were stored in an unlit basement where we first had to find the power outlet to charge. We were only four guests. Everything seemed a bit eerie.

Marion·Hace un mes