The hotel is wonderful, with no issues regarding the interior, location, or the room itself. However, we booked a Twin room with two beds, but in reality there was only one large bed, and the staff said they had no information about this when they received the booking confirmation from . This isn’t the first time with booking, and I think it’s a service fault, not the hotel’s fault, that they mislead customers about the number of beds in a room. If I choose a room with two beds, it’s probably not just a random choice – I don’t want to sleep in one bed with a colleague.
Ксюша·Hace un mes