The room was large and spotless, and I couldn't find any faults.
EugenioHace una semana
★★★★·Madrid·8.5
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o simplemente escríbelo — «hacia el 20, tres noches»
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The Ilunion Atrium Hotel is a modern and stylish hotel located in the Arturo Soria District, 10 minutes from Barajas Airport and IFEMA Convention Centre. It features a seasonal outdoor pool, gym, and free WiFi zone. Air-conditioned rooms have flat-screen TVs, pillow menus, and minibars, with some offering terraces, bathrobes, and slippers. Accessible rooms are available for guests with reduced mobility.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The room was large and spotless, and I couldn't find any faults.
Eugenio·Hace una semana
The location was convenient, yet when I woke up the next day there was no hot water in my room; the front desk initially assured me it would be fixed, but after a second call they told me to keep the tap running longer, only to later admit a leak and say it would be repaired in half an hour—40 minutes passed with no water, and I had to leave for an important meeting without showering, all while the staff offered no apology. The café service was poor: at 11 a.m. there was only one waitress, she barely attended tables, and I had to beg for a coffee; she even demanded I pay the bill before drinking it and then sent me to reception to exchange a 5‑euro note. Elevator buttons on the ground floor were broken and malfunctioned.
Aous·Hace una semana
The staff were excellent and the rooms were spacious and very pleasant, but the bathroom left something to be desired.
Zapata·Hace una semana
The staff were friendly and the breakfast was good.
Carolina·Hace una semana
Overall I liked it, especially how perfect the rooms were, but they gave me two beds instead of the extra‑large one I had requested, and because of the long line at reception I couldn't change it.
Ortiz·Hace una semana