“So sad. This is not the hotel I once knew to be brilliant.”
I love the staff here—especially Phuong and Chung, the receptionists I met seven years ago. I feel so sorry for them. They are excellent women and great workers. Because of Covid‑19 and lockdown, the hotel must have suffered financially. In the past there were up to three ladies at the reception desk, a guy making omelettes/eggs in the restaurant area; now there are just the two ladies on different shifts who seem to do practically everything. In the past you could order some food here; not now. The breakfasts were absolutely pathetic. I thought one day I would cook my own egg because there was nobody around at all. This hotel absolutely must lower its costs or do a better job with the breakfasts, as I paid an extra £10 per night and left a bit earlier, staying in the most outstanding 5* hotel. I would love to come back to Sunshine. I love these ladies. It was my third time at this hotel in Hoi An, but it is not the hotel I knew. So desperately sad. I am glad it has survived, however. Its location is absolutely perfect, and the staff are just wonderful. Breakfast was embarrassingly bad for Vietnam: food left out overnight, banana smoothie out for 3 days without refrigeration, etc.
ChrisHace 3 semanas