“Good hotel, bad Booking.com.”
The front desk team helped correct a mistake that had been made by the booking system, and they were very helpful. I had reached out because I was double‑booked at this hotel, and they said they’d sent the information to the hotel to sort it out. I asked twice at the front desk whether they had received anything about the double booking or a cancellation for one of the reservations, and someone told me that only the hotel could fix it. I won’t book here again.
BradfordHace un mes