1 double bed
2 twin beds
1 double bed
“Dodgy hotel. Suspicious front desk staff.”
When I got there, the hotel wouldn’t let me check in because they claimed they were overbooked, and I had never been warned. The front‑desk staff, who were dressed haphazardly and had no name tags, demanded cash or a bank transfer to secure my second night even though the app clearly said no cash was required. I was kicked out around midnight after arriving at 2250, having landed at CGK at 2100. Days later I saw my card charged in full because the hotel logged me as a “No‑Show,” which feels shady. I filed a complaint with all evidence, including a photo at the desk, and requested a refund, but I still haven’t received it. The hotel has promised to add my case to their complaint tracker and forward it to the Quality Team, and if it fails, it could be removed from their listing. I’ve seen similar complaints on other portals about denied check‑ins and extra cash demands, so avoid this place. I also complained to OYO Indonesia and got a positive response.
The room was dirty, had no window, and the bathroom was poor.
“memudahkan, lokasi strategis depan stasiun mrt haji nawi”
The place was clean and comfortable for the price, worth it. The electricity went out twice, the hot water didn’t work, and no coffee or tea was provided, which was a bit inconvenient.
“Bad experience to stay in this hotel”
Everything was bad.
“Convenient for short stay, affordable price but still need to concern about cleaning”
The hotel is close to the MRT, easy to find food and transport, and the AC is good (new). The elevator was broken, the bathroom still needs cleaning, the shower is old and should be replaced, and the pillows are worn out and need changing ASAP.
“Dodgy hotel. Suspicious front desk staff.”
When I got there, the hotel wouldn’t let me check in because they claimed they were overbooked, and I had never been warned. The front‑desk staff, who were dressed haphazardly and had no name tags, demanded cash or a bank transfer to secure my second night even though the app clearly said no cash was required. I was kicked out around midnight after arriving at 2250, having landed at CGK at 2100. Days later I saw my card charged in full because the hotel logged me as a “No‑Show,” which feels shady. I filed a complaint with all evidence, including a photo at the desk, and requested a refund, but I still haven’t received it. The hotel has promised to add my case to their complaint tracker and forward it to the Quality Team, and if it fails, it could be removed from their listing. I’ve seen similar complaints on other portals about denied check‑ins and extra cash demands, so avoid this place. I also complained to OYO Indonesia and got a positive response.
“Bad experience to stay in this hotel”
Everything was bad.
The room was dirty, had no window, and the bathroom was poor.
“Convenient for short stay, affordable price but still need to concern about cleaning”
The hotel is close to the MRT, easy to find food and transport, and the AC is good (new). The elevator was broken, the bathroom still needs cleaning, the shower is old and should be replaced, and the pillows are worn out and need changing ASAP.
“memudahkan, lokasi strategis depan stasiun mrt haji nawi”
The place was clean and comfortable for the price, worth it. The electricity went out twice, the hot water didn’t work, and no coffee or tea was provided, which was a bit inconvenient.
