“Good behaviour and cleanliness”
The staff behaved well, but the cleanliness left something to be desired.
InderHace 7 meses
Un momento…
★★★·Surat·5.2
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o simplemente escríbelo — «hacia el 20, tres noches»
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Hotel The Excellency in Surat offers air-conditioned family rooms with city views, private bathrooms, work desks, minibars, and free WiFi. The hotel features a family-friendly restaurant, garden, outdoor play area, and badminton equipment hire. Located 9 km from Surat Airport, it provides private check-in, 24-hour front desk, concierge service, and free on-site parking, along with room service and a tour desk.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The staff behaved well, but the cleanliness left something to be desired.
Inder·Hace 7 meses
Liked the courteous approach of staff. I saw smiling staff. The front desk called back to check if the task was completed or not?. A non skid bathroom mat to prevent falls by slipping
Chawla·Hace un año
NEED GOOD ARRANGEMENT FOR BREAKFAST, AND MORE DISHES. I BOOOKED FOR DELUX ROOM & AT THE TIME OF CHECK IN I REQUEST THE ROOM AS PER PROFILE ON BOOKING .COM, THEY CHARGE ME EXTRA FOR THAT ROOM & IA HAD PAID EXTRA BY CASH
Syed·Hace 2 años
Absolutely horrible Hotel, poor facilities. Horror experience and third class Hotel
Shanbhag·Hace 2 años
The staff was polite and supportive. Breakfast needs improvement
Shukla·Hace 2 años