★★★★★·Bwizibwera·8.0
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o simplemente escríbelo — «hacia el 20, tres noches»
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Las Vegas Garden Hotel Mbarara delivers 5‑star luxury in Ishaka, featuring a year‑round outdoor pool, spa, sauna, steam room, and fully equipped fitness centre. Guests receive free Wi‑Fi, private parking, and a garden terrace. The on‑site restaurant serves African, American, and international dishes, while a kids’ club and playground cater to families. Located 11 km from Mbarara Airport, it offers convenient access to local attractions.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The page shows the hotel on the map as being in downtown Mbarara, but in reality it’s about 15 minutes out of town in the middle of nowhere. The hotel was almost empty and they assigned us the darkest room at the bottom of the building with one small window, which felt odd—I’d normally expect them to give the best available room. Too bad. The map should give an accurate location; be aware it’s 5 km out of town.
Serge·Hace 2 meses
The staff were consistently very friendly, welcoming and helpful throughout my stay. The breakfast buffet offered a large selection, and although many of the dishes are not what I would usually eat for breakfast as a European, I could always find something suitable. I also enjoyed using the gym and the pool. The internet connection was very good and reliable throughout my stay. The biggest issue was the noise and the poor soundproofing. The rooms have thin wooden doors that close very loudly, and on several occasions I was woken up around 4 a.m. by loud conversations in the hallway or even clearly audible sexual noises from other rooms. There was also extremely loud vehicle noise until 1–2 a.m., including trucks and motorcycles entering the parking area. At times, it felt more like staying in a youth hostel than in a five-star hotel. Although the hotel was apparently built around the COVID period, by European standards it feels more like a two- or three-star hotel that was built 20 years ago. It certainly does not meet what I would expect from a five-star hotel, although the overall standard is still acceptable for Uganda. Some of the towels also developed a very unpleasant sour smell as soon as they became damp, which suggests that they had not been dried or stored properly. As an animal lover, I was also disturbed to see objects being thrown at some of the stray cats around the hotel. I immediately asked the staff to stop. They apologized afterwards, which I appreciated, but this is something that should not happen in the first place
Marcel·Hace 2 meses
Fully stocked health club and the breakfast had variety.
Aldo·Hace 3 meses
The ambiance of the place, the spacious restaurants, and the greenery. The room's AC and percolator were not functional. So I didn't have my room tea/coffee, and since it was the hot season, I had to sleep with the windows open to beat the heat
Luyinda·Hace 3 meses
Room was pleasant. The poolside was nice for lunch or a drink. Dinner and service were very good. The reception and security service were deplorable. It was a shame! We were a couple of tourists coming from the parks and the security staff (three people) were eager to check if we had weapons and looked down on us. Then at reception, no smile, we really felt like a nuisance. Five‑star hotel and people to help us carry luggage, yet they lacked staff… It was weird compared to the service in the lodges!
Gabrielle·Hace 4 meses