I was met with rude staff, bed bugs, and a room that hadn't been cleaned—the bed and carpet were untouched, and the toilet was clogged. They told me I had to request a cleanup, and I wanted a refund because of the bed bugs.
DHace 3 meses
Un momento…
Texarkana·5.4
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o simplemente escríbelo — «hacia el 20, tres noches»
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The Country Host Inn in Texarkana features family rooms with air-conditioning, private bathrooms, and televisions, along with complimentary WiFi throughout. Guests can unwind by the seasonal outdoor swimming pool or park their vehicles in the free on-site parking area. A 24-hour front desk staffed by multilingual personnel is available, and the motel is 7 km from Texarkana Regional Airport for convenient travel connections.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
I was met with rude staff, bed bugs, and a room that hadn't been cleaned—the bed and carpet were untouched, and the toilet was clogged. They told me I had to request a cleanup, and I wanted a refund because of the bed bugs.
D·Hace 3 meses
I HATED IT. They had bed bugs. I paid for three nights. I told the owner that they had bed bugs and showed photos and he acted like he couldn't move my room. He got the maintenance girl to come look and she said "I don't give a fuck what they said at the office, you need a new room" and so they switched us to a room that was SO nasty and ALSO had freaking bed bugs!!!!!!! I called Booking.coms customer service and told them and we had already told them downstairs. I spoke to the owner and told him the new room was not acceptable and that was on the phone trying to call them at that moment. The owner told me that "whatever says I will honor" and then when the representative spoke to the owner he told them that we had accepted the room. I told the person on the phone that this was NOT TRUE and that we could not be expected to be okay with sleeping with nes bugs. I had sent pictures of the unacceptable condition of the room. I need all three days of my money refunded NOW. I did NOT stay at this hotel. I told you on the phone that the guy was LYING! I sent pictures. I contacted y'all immediately. Refund me my money. I HATED IT. They had bed bugs. I paid for three nights. I told the owner that they had bed bugs and showed photos and he acted like he couldn't move my room. He got the maintenance girl to come look and she said "I don't give a fuck what they said at the office, you need a new room" and so they switched us to a room that was SO nasty and ALSO had freaking bed bugs!!!!!!! I called Booking.coms customer service and told them and we had already told them downstairs. I spoke to the owner and told him the new room was not acceptable and that was on the phone trying to call them at that moment. The owner told me that "whatever says I will honor" and then when the representative spoke to the owner he told them that we had accepted the room. I told the person on the phone that this was NOT TRUE and that we could not be expected to be okay with sleeping with nes bugs. I had sent pictures of the unacceptable condition of the room. I need all three days of my money refunded NOW. I did NOT stay at this hotel. I told you on the phone that the guy was LYING! I sent pictures. I contacted y'all immediately. Refund me my money
David·Hace 3 meses
The beds were good.
Shannon·Hace 5 meses
The location was fine.
Mcneal·Hace 5 meses
The card key failed, the door was cracked and wouldn’t shut, so I had to go to the office for help because it wouldn’t open in the cold. Wind was blowing and I felt the door wasn’t secure, which worried me as a heart patient. I didn’t want to shower because of the door issue, and the bathroom needed a bleach bath. The whole property needs remodeling, and I wouldn’t recommend Country Inn to anyone; it’s best to see it before booking.
Cherry·Hace 7 meses