“Overall dirty would not stay here again”
Location and breakfast was good. Dirty long black hair on the bathroom floor towel rack broken toilet seat broken bathtubs had a black looking floor roaches in the hall way carpet dirty
MichaelHace un mes
★★★·Montgomery·7.4
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o simplemente escríbelo — «hacia el 20, tres noches»
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The Fairfield Inn and Suites by Marriott Montgomery EastChase offers family rooms with air-conditioning, private bathrooms, and modern amenities like work desks and sofa beds. Guests enjoy a fitness centre, free WiFi, and lounge, along with a 24-hour front desk, minimarket, and electric vehicle charging station.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
Location and breakfast was good. Dirty long black hair on the bathroom floor towel rack broken toilet seat broken bathtubs had a black looking floor roaches in the hall way carpet dirty
Michael·Hace un mes
I was extremely dissatisfied with my stay because there was blood on the sheets in my room. When I brought this to the attention of the front desk staff, housekeeping only changed the sheets on that bed and failed to properly clean the rest of the room. I also experienced a serious privacy issue on the morning of checkout. My daughter and I were still in the room and were not dressed when a male staff member entered our room without knocking or providing any notice. My scheduled checkout time was 12:00 PM, yet he entered the room around 10:00 AM. This was completely inappropriate and made us very uncomfortable. I personally discussed all of these concerns with the General Manager, Takeisha, and she told me that she would honor a full refund because of the condition of the room and the invasion of our privacy. However, despite this, has only credited me approximately $43, even though my room cost over $300. This is not the full refund that I was told would be honored by the General Manager. I am requesting that review this matter again and issue the full refund that was approved by the hotel’s General Manager. I do not believe a $43 credit is an appropriate resolution given the blood found on the bedding, the failure to properly clean the room, and the unauthorized entry into our room while my daughter and I were undressed. I would appreciate this matter being escalated and resolved promptly
Lakisha·Hace 2 meses
The staff were friendly.
Prashant·Hace 3 meses
The rooms were nasty, and the two rooms I rented were both filthy.
Brittney·Hace 4 meses
We checked in late, so we didn’t see much, but the room was clean and the bed comfortable. The front‑desk clerk took a bit to arrive, probably because it was a late check‑in and they had other duties.
Bryan·Hace 5 meses