Crowne Plaza Sydney Darling Harbour by IHG

“Good stay in Sydney!”

The location was great and the staff were amazing. It worked well for a short stay; we booked a junior suite and it was suitable for three people, though I’m not sure how large the other rooms are.

Burcu·Hace 3 semanas

“Overall great cant wait to come back use the pool”

Happy Hour

Nikki·Hace 4 semanas

“Great dog friendly location - parking is pricey”

Dog friendly, very clean, close to Darling Harbour, Room service food and service was excellent, Breakfast was also very good. 24 hour reception is nice. Great pool area. Great KS bed, good TV. $65 a day for basement parking not mentioned upfront. Pretty small room. Thought it was closer to main Darling Harbour area than it was. Had to climb a lot of steps to get to Darling Harbour Restaurant precinct. Not cheap but glad they accepted our dog

Dean·Hace 4 semanas

The room was great and the breakfast was delicious 😋

Jennifer·Hace un mes

“Avoid if you can”

I wouldn’t recommend Crown Plaza to families based on my experience. It may be suitable for someone travelling for business who needs a quick stopover, but even then, I found it far too expensive for what was offered. When I made the booking, I spoke with Brendan, who was helpful as I had an issue with the reservation. I booked for three people but initially received confirmation for only two, including breakfast. Brendan advised me that upon arrival I would need to pay $75 for the additional person, which would cover the extra bed, while breakfast would also be included for the additional guest. Unfortunately, the confusion continued when I arrived. The receptionist initially had no idea why she was charging me the $75 and told me it was for breakfast. I explained that I had been told the $75 was for the extra bed, while breakfast was separate for the additional person. Eventually, she acknowledged that I was correct, but there was no apology or acknowledgement of the inconvenience. A simple note on the booking could have avoided the whole situation. The room itself was clean but very small and nothing particularly special for the price. I paid around $580 in total, and honestly, I felt it was not good value for money. The bathroom also wasn’t properly cleaned — there was leftover hand wash around the sink and it clearly hadn’t been wiped properly. The following morning at breakfast, there was another issue. The staff initially told me breakfast was only included for two people. I again explained that I had paid for the additional guest. After checking, they eventually came back and confirmed that I was correct. By this point, it was becoming quite frustrating to repeatedly explain the same thing. As for the breakfast itself, I found it very average. I have stayed at several five-star hotels in Sydney and experienced much better quality and variety. I asked for a sunny-side-up egg, but the first one was almost raw while others were overcooked

Basit·Hace un mes