★★★★·Madrid·8.9
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o escríbelo sin más: «hacia el 20, tres noches»
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The Vincci Soho, Madrid, is located in the historic city centre, 200 metres from the Thyssen-Bornemisza Art Gallery. Distinctive rooms feature red and black decor, air conditioning, and a safe. The hotel offers a daily breakfast buffet, including gluten-free options, and a restaurant serving traditional cuisine. Nearby attractions include Plaza Santa Ana, Puerta del Sol, and Anton Martin Metro Station.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The room was super pretty and comfortable with a street view, and the location was excellent! They were doing construction and I heard a lot of noise in the morning; I had to call twice to ask them to stop, but they kept going until I checked out and ignored me.
Paola·Hace 3 semanas
The location was good, but the rooms were quite small.
Simon·Hace 4 semanas
I arrived for a 4‑night stay and was given an inadequate room. When I complained, the staff said people either liked that room or didn’t. On the second night I was moved to a more satisfactory room. The front‑desk member was very helpful with restaurant and other reservations; I gave her 20 € for her assistance. On 11 October, when I asked for a taxi to the station on 12 October, I was told it wasn’t possible because the roads were closed. I explained I had a large heavy suitcase, I was 81 years old, and would need help getting to the station. I mentioned several times that I had not been informed of the road closures and that I would have left on the 11th had I known. That evening a helpful gentleman at the front desk told me not to worry, that he would sort something out and leave notes for the morning staff. I went to the front desk early in the morning to find they were waiting for the taxi driver’s reply. After breakfast I asked again and was told it was impossible for taxis to pick up. When I mentioned it again, a young front‑desk lady aggressively told me it wasn’t the hotel’s job to inform me—it was up to me to find out. I’m from the UK; how could I have known? Eventually a very charming gentleman named Taco offered to accompany us to the station. He was the lifesaver. After a short walk from the hotel we found a taxi that took us to the station. The whole experience was very stressful. Unfortunately I left my iPhone charger in room 115. I had several conversations with Inma about the room change; she was very helpful with a reservation, and I gave her another 20 €. On the 13th I WhatsApp‑ed Irma asking if the charger could be sent to me in Bologna, where I’m staying until the 24th. I also mentioned we might visit Madrid again in November or December for a week. I have received no reply.
Bernard·Hace 4 semanas
The location was wonderful, the breakfast great, and the dinner restaurant superb. The tables and night tables were a bit too small.
Arzit·Hace 4 semanas
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Roland·Hace 4 semanas