Mercure Thame Lambert Hotel

Everything was wonderful: the staff were friendly, the room was enormous, and the bed and shower were great. Breakfast was a problem—bacon was overcooked and the coffee was not to my liking.

Karyn·Hace un mes

“Lovely staff great facilities in room and friendly staff”

The staff were all lovely and polite, the room and bathroom were great sized, parking was convenient, and everything we needed was in the room. Breakfast was tasty with a good selection, and having a fridge in the room was a big plus because we could use it. On the second night there was an event and we had booked dinner; the wait for drinks and food was long because of the event. I think more staff were required—only two waitresses, a supervisor, and a single bar were handling everything, so we waited over 20 minutes for two cocktails even though the staff were clearly overworked. They stayed professional and apologized. The room was lovely, but the shower screen had visible marks and the plastic at the bottom was black and needed a good scrub. We also didn’t have a do‑not‑disturb sign on our door when we arrived, the ashtray outside our block was full and overflowing, and there appeared to be dog poo squished into the ground by the door to our block. We stayed in room 108.

Michelle·Hace 2 meses

“Disappointing”

The bed felt very uncomfortable, the room was small, the em-suit was not up to date, and the cold water was actually warm.

Roger·Hace 2 meses

The location was good, the place was quiet and comfortable, but the bathroom needed some attention and the fixtures were rusted.

Naomi·Hace 2 meses

The staff were excellent and the food was spot on, though the only quibble would be that the room could have used a freshening up.

Marcus·Hace 2 meses