I appreciated Shana, the second‑shift desk clerk, and liked having coffee in the lobby. TJ and the cleaning crew said my room had a bad odor because my adult handicapped daughter wet her bed. I felt extremely unwelcome; nothing I did seemed to help. I walked down the hall to walk my dog with my rollator, tripped over a strip between floor surfaces that weren’t handicap accessible, and hit my head hard. TJ didn’t even ask if I was okay. Very poor stay.
HHace un mes