★★★·Phnom Penh·7.5
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o simplemente escríbelo — «hacia el 20, tres noches»
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The Joli Hotel, Phnom Penh, is located 50 metres from Golden Sorya Market. It offers modern, non-smoking rooms with air conditioning, free WiFi, and 24-hour room service. Rooms feature wooden flooring, cable TV, and fridge. The hotel provides a restaurant, daily breakfast, free parking, and a 24-hour front desk with tour arrangements, shuttle services, and airport transfers, 8 km from Phnom Penh International Airport.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The staff were welcoming and the atmosphere was pleasant. I actually enjoyed the breakfast – it was my favorite – though some guests felt the selection could use more variety for a good morning after a night’s stay.
Heng·Hace un mes
I chose this hotel because it was next to the hospital. When I arrived on a Sunday, the staff were unkind and refused to give me two extra pillows to support my arm. The restaurant had very limited hours and there was nothing nearby. At 7 am the buffet had already been emptied. Only a young waiter named Phearat was kind and helpful to me. After traveling across Asia for over two months, this was the first time I received such poor service. I will not return after my next hospital visit, though the hotel and rooms were clean.
Karine·Hace 4 meses
The rooms were spotless and the staff were friendly.
Thomas·Hace 5 meses
The location was fine for me, but the check‑in process took far too long and never finished. I couldn’t get a second key card for my room. A plate of food stayed outside the elevator for two days with no one noticing. When I left the room, I had to ask reception to clean it, but no one told me that was necessary. Even after cleaning, the bed wasn’t made again.
Scheidegger·Hace 8 meses
My stay at this hotel was marred by several issues, including being given the wrong room and then being hassled when I tried to extend my stay. To make matters worse, I had to chase down the room cleaners to get my needs met. Overall, the hotel's disorganization and poor communication made for a stressful and unpleasant experience. It's clear that the hotel needs to work on its customer service and operational efficiency.
William·Hace 8 meses