The hotel's location was one of its strongest points, making it easy to get around the area.
My check-in experience was top-notch, thanks to the exceptional professionalism and helpfulness of Bernadette and the rest of the staff.
The hotel itself was clean, we encountered some problems with the staff and the amenities.
The breakfast was fantastic, with a wide variety of options to choose from.
Destilado por Parley de las 100 reseñas verificadas más recientes de 406
29 m² · 1 extra-large double bed · Para 2 personas
The King Room offers exceptional comfort with an extra-large double bed, spacious layout, and modern amenities like a private bathroom, flat-screen TV, and free WiFi, making it an ideal choice for travelers seeking convenience and comfort.
Camas 9/10 · 57 huéspedes las mencionan
66 m² · 2 large double beds and 1 sofa bed · Para 3 personas · Suite
The One-Bedroom King Suite offers spacious comfort with a private bathroom, flat-screen TV, and a fully equipped kitchen featuring a dishwasher. The suite also includes a sofa bed, air conditioning, and free WiFi for added convenience.
Camas 9/10 · 57 huéspedes las mencionan
40 m² · 1 extra-large double bed and 1 sofa bed · Para 2 personas · Suite
The King Studio Suite with Kitchen offers a spacious layout, excellent bed comfort, and a private bathroom. It features a flat-screen TV, dishwasher, air conditioning, and free WiFi, making it a highly convenient and comfortable stay.
Camas 9/10 · 57 huéspedes las mencionan
48 m² · 1 extra-large double bed and 1 sofa bed · Para 3 personas · Suite
This spacious one-bedroom king suite offers exceptional comfort with a sofa bed, a highly equipped kitchen, and a private bathroom. Standout features include a flat-screen TV, air conditioning, and free WiFi, providing a convenient and comfortable stay.
Camas 9/10 · 57 huéspedes las mencionan
35 m² · 1 extra-large double bed · Para 2 personas
The Den King Room offers exceptional comfort with an extra-large double bed, private bathroom with roll-in shower, and amenities like air conditioning, free WiFi, and a flat-screen TV, making it a spacious and convenient choice with disability access.
Camas 9/10 · 57 huéspedes las mencionan
49 m² · 1 large double bed and 1 sofa bed · Para 4 personas · Suite
This spacious One Bedroom Kitchen Suite offers exceptional comfort with two queen beds and a sofa bed, a private bathroom, and modern amenities like a flat-screen TV, dishwasher, and air conditioning, perfect for extended stays.
Camas 9/10 · 57 huéspedes las mencionan
34 m² · 2 large double beds · Para 4 personas
The Den Guestroom features two large double beds, excellent bed comfort, and a private bathroom. It boasts a flat-screen TV, dishwasher, air conditioning, and free WiFi, offering a spacious and well-equipped stay with modern amenities.
Camas 9/10 · 57 huéspedes las mencionan
41 m² · 2 large double beds · Para 4 personas
The spacious Queen Room with Two Queen Beds and Roll-In Shower offers excellent bed comfort, a private bathroom, and modern amenities like a flat-screen TV and dishwasher. It features a seating area and is highly accessible for guests with disabilities.
Camas 9/10 · 57 huéspedes las mencionan
50 m² · 1 extra-large double bed and 1 sofa bed · Para 3 personas · Suite
The King Studio Suite features a spacious layout, excellent bed comfort, and a private bathroom. It boasts a kitchen, flat-screen TV, and free WiFi, with a sofa bed and accessible tub, offering a comfortable and convenient stay.
Camas 9/10 · 57 huéspedes las mencionan
48 m² · 1 large double bed · Para 4 personas · Suite
The Studio Suite at Hyatt House Lansing-University Area features a spacious layout with a private bathroom, flat-screen TV, and a fully equipped kitchen with a dishwasher. It offers excellent bed comfort and high-speed WiFi.
Camas 9/10 · 57 huéspedes las mencionan
66 m² · Para 4 personas
The staff were friendly and the room stayed clean throughout my stay.
It was close to where I was traveling. When I got into my room it smelled so bad like curry obviously the person before me was cooking because the dishes were still in the dishwasher. I went to the front desk asked to switch rooms but they didn't have a comparable room. Went to desk again after we came back from dinner and they said they could put an air purifier in there it never happened. Next morning went back to front desk and they said they would have maintenance call me about putting the air filter thing in there but I would not be allowed in the room for 3 hours. Guess what they never called by this time I was so annoyed I couldn't wait for my trip to be over. There was also a fire on my floor that we needed to evacuate for because another guest was cooking and started a fire. They had giant fans throughout the floor to air it out one being right next to my room you could imagine the loud noise it made when we needed to sleep. Obviously this was not a great experience I had in your hotel and my advice would be don't let people cook in there rooms take all the stoves out. I hope nobody else has this bad of an experience and maybe make sure the staff knows how to handle these situations
“Clean and comfortable with great food nearby”
Clean and comfortable. Right next to La Toscana, a great Italian restaurant. Nothing else to add.
The staff were friendly, and everything else was great—no complaints at all.
“Poorly staffed”
The staff could improve significantly.
The staff were friendly and the room stayed clean throughout my stay.
The staff were friendly, and everything else was great—no complaints at all.
It was close to where I was traveling. When I got into my room it smelled so bad like curry obviously the person before me was cooking because the dishes were still in the dishwasher. I went to the front desk asked to switch rooms but they didn't have a comparable room. Went to desk again after we came back from dinner and they said they could put an air purifier in there it never happened. Next morning went back to front desk and they said they would have maintenance call me about putting the air filter thing in there but I would not be allowed in the room for 3 hours. Guess what they never called by this time I was so annoyed I couldn't wait for my trip to be over. There was also a fire on my floor that we needed to evacuate for because another guest was cooking and started a fire. They had giant fans throughout the floor to air it out one being right next to my room you could imagine the loud noise it made when we needed to sleep. Obviously this was not a great experience I had in your hotel and my advice would be don't let people cook in there rooms take all the stoves out. I hope nobody else has this bad of an experience and maybe make sure the staff knows how to handle these situations
“Poorly staffed”
The staff could improve significantly.
“Clean and comfortable with great food nearby”
Clean and comfortable. Right next to La Toscana, a great Italian restaurant. Nothing else to add.
