“Good staff compensates a few shortcomings”
The location is prime and the staff are very professional and receptive, yet the premises need some revamping, the rooms are very small, and there are few amenities for a steep price.
JuanHace una semana
★★★★·Madrid·8.9
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o simplemente escríbelo — «hacia el 20, tres noches»
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Located in the heart of Salamanca-Serrano, the ICON Wipton by Petit Palace occupies a stunning early-20th century building. This boutique hotel boasts avant-garde rooms with free WiFi and private bathrooms. Enjoy a daily buffet breakfast or dine at The Captain brasserie-restaurant. The hotel offers offsite parking with discounts and is within walking distance to Retiro Park, art galleries, and restaurants.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The location is prime and the staff are very professional and receptive, yet the premises need some revamping, the rooms are very small, and there are few amenities for a steep price.
Juan·Hace una semana
The location is good, but the cleanliness is lacking.
Jose·Hace una semana
We always choose this place because the location is unbeatable, but the bathroom has been a bit worn from use, the faucet didn’t work well, and the paint had peeled.
Cristina·Hace una semana
The staff were cordial, yet they never removed the welcome plate with the brownie, which I couldn’t eat because it had mold; that was not acceptable for cleanliness.
Luz·Hace una semana
The location is great, close to many restaurants and nice sites, but the room assigned to me faced the cleaning crew’s storage area, where doors were constantly opened and closed, and the elevator was loud inside the room; the housekeeping service was only until 3 a.m. on Sundays, which I feel is unreasonable for the price.
Zuzana·Hace 2 semanas