“Dias maravilhosos vividos na Estância Ribeirão Grande”
We spent a week alone at Estância Ribeirão Grande and were treated wonderfully—everything was clean, well‑organized, and the staff were polite, attentive and easy to talk to, with the manager checking in several times to see if we needed anything. The food was excellent, constantly trying to meet our requests and swapping dishes when they couldn’t match our expectations; the waitstaff were always smiling, courteous and friendly. The recreation team were pleasant listeners who kept asking us to return, making the whole experience feel like a rare gift we’d love to repeat soon. Even though the hotel was under renovation, it didn’t bother us at all because the areas remained impeccably sanitized, and the housekeeping crew deserves applause for being very proactive. The kitchen was spectacular, the dishes perfectly seasoned, and the chefs were always present asking for feedback and striving to improve. Those days were wonderful—thanks for the care, Jussara and Luiz. On the downside, unlike other places we’ve stayed, we were charged a hefty fee for our two pets—almost four hundred reais—whereas other hotels only ask for a symbolic amount. This high charge could deter many travelers, so the pet‑fee policy needs revisiting.
JussaraHace 6 meses