“Will be staying away from this "company".. the lies hurt the most”
I had to sit and think; literally nothing pleased me. Nothing made us smile. The entrance was easy, that’s about it. I was charged £45 more for a room change (even though it wasn’t a close change) because of a disability booking, and it forced us to travel farther. This ruined the weekend. I was given a room that I had not booked and that wasn’t suitable for us. (Even being told it wasn’t the one in the picture, BUT IT WAS) Lies. The bed seriously needs an upgrade—sinks in the middle. We had poor sleep. The communal area was filthy, mirrors dirty, the garden a mess. Dirty floors, dirty mirrors, filthy handrails on stairs, glass on stairs needs cleaning, not just a wipe over. Flies splattered all over the walls in every area of the communal and our room. Vile people living (not staying) in the “hotel/BnB”; kids loud at 7 am Sunday morning. Broken toilet seat.
LaurieHace 2 meses