“Hotel Sintra is an old treasure in the heart of the city that provide comfortable stay with room well maintained and hig”
I booked two rooms from 28th Oct. to 2nd Nov. and stayed in a Grand Deluxe Room on the 8th floor. The spot is the best in the city center with many nearby F&B outlets, landmarks and shopping; a shuttle bus to Melco and Sands Taipa properties is just across the road. The bellhop team is welcoming, especially the handsome Bellhop Eric who smiles and is very attentive, friendly and helpful. The front desk team is very accommodating, with fast check‑in/out. Housekeeping is fantastic and everyone is ready to help; the teamwork is great and the customers‑first, service‑first attitude is clear. The Sintra restaurant staff gave good menu recommendations and called promptly the next morning to update on our inquiries. The lift is a small but fast lift that is so quiet you’ll think it’s stationary. The hotel restaurant offers a western buffet and Tim Sum for breakfast, and Chinese food for lunch and dinner; the food was good. The Grand Deluxe room was very clean and spacious. The only area for improvement is that the guest relations team was slow to respond to inquiries and requests; after booking I wrote to the hotel a few times via apps and only got a reply on the morning of check‑in. A prompt response would be much appreciated. There was no shuttle bus from the airport to the property.
KimHace una semana