The hotel caught fire, leaving us stranded for hours in the middle of the night with no compensation; our key card didn’t open the pool door, and when we finally got into the pool there were no towels.
AshleyHace 2 semanas
Un momento…
★★·Traverse City·8.6
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o escríbelo sin más: «hacia el 20, tres noches»
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Avid Hotel Traverse City by IHG in Traverse City offers clean, comfortable rooms with private bathrooms, work desks, and free WiFi, featuring TVs and hairdryers. The hotel boasts a fitness centre, indoor pool, outdoor seating, lounge, and 24-hour front desk, along with free parking and continental breakfast. It's 3 km from Cherry Capital Airport and a 13-minute walk from Traverse City State Park Beach.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The hotel caught fire, leaving us stranded for hours in the middle of the night with no compensation; our key card didn’t open the pool door, and when we finally got into the pool there were no towels.
Ashley·Hace 2 semanas
The place was clean, but it’s a bit far from town.
Jeanne·Hace 3 semanas
The place was spotless, but we had to wait outside for a few hours after a midnight fire broke out there.
Kara·Hace 3 semanas
The room was clean and the mattress firm, but on Oct.11, 2026 I was put in room 404 where the TV was broken; the office handed me a new remote that didn’t help, and the next day I spoke to someone in the dining area who confirmed the TV was still broken. When I complained again at the office they still assigned me a room with a broken TV. Also there were no eggs at breakfast when they opened, showing poor operations.
John·Hace un mes
The price was great for the location, the hotel was clean, coffee was available 24 hours, and the staff were helpful and friendly. Check‑in was scheduled for 3:00, I arrived at 3:30, but there were no rooms ready. Daily housekeeping didn’t clean the room—only the trash was taken out and fresh towels left. Beds weren’t made, floors weren’t swept, counters weren’t cleaned. One day we got no service because they said no towels were available to deliver. The continental breakfast was basically nonexistent; if you missed the start time you got nothing, and once it was empty they wouldn’t refill.
Vonda·Hace un mes