Caldas Novas·8.8
01
o simplemente escríbelo — «hacia el 20, tres noches»
02
03
The diRoma Lacqua III hotel, part of the diRoma group, offers direct access to Acqua Park and a café serving breakfast. Rooms feature air-conditioning, private bathrooms, and modern amenities, including family rooms and a kids' club. The hotel boasts a spa, sauna, outdoor pool, and garden, with free WiFi available. A buffet breakfast with Brazilian cuisine is served daily, along with an on-site restaurant and bar.
04
05
06
Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The room was very clean, the housekeeping service was good, the breakfast was very good with chocolate machines, cappuccino, natural juice—all of excellent quality, the hotel’s water park was lively, and the Acqua Park was perfect; however, the water park operates 24 h, which makes it hard to clean the pools properly, but nothing that interferes.
Naaman·Hace un mes
I stayed in tower III, right in front of the pools, and the breakfast was excellent, but the air conditioner was broken and I had to endure a lot of heat.
Hélio·Hace un mes
Everything was great, but the club was so crowded that it felt like a jam.
Isaías·Hace un mes
The room, the bathroom hanging rack, the location, and the parking were all great, but there should have been a baby cup because the only microwave in the Gourmet area wasn’t enough, and the breakfast could have had more variety.
Michelle·Hace 2 meses
I’ve never given a low rating to Di Roma before, but this time it was impossible; the only thing we liked were the pools. We stayed in Lacqua III and as soon as we entered the room we were disappointed—not only was it a cubicle, which was okay, but the bed turned out to be two single beds pushed together instead of a double as advertised; turning on the air‑conditioner produced an awful noise, and despite our excitement for a family trip we tried to cope, yet the night was a nightmare with a hole in the middle of the mattress and the AC screaming, leaving us sleepless for two nights. When we complained, the staff were dismissive, saying they’d try to contact the responsible person for a room change but gave us little attention, then claimed they couldn’t and told us to come back later; later they said maybe after 14:00 a room might appear, maybe. We contacted the booking platform and they immediately “resolved” it; the agent was very attentive and apologetic, something the Di Roma staff never said. They moved us to another room where the bed was a proper double, but the AC was even noisier, the toilet was broken and leaking, and finally, fed up with the constant stress, we stopped complaining because confronting the reception staff and their inability to handle issues was absurd. In short, we left more exhausted, with a stiff neck and a terrible feeling of wasted money. 🙁
Natally·Hace 2 meses