Roemah Tebet Mitra RedDoorz

Room very dirty, toilet smell like shit under the bed have lot of rubbish. the cleaner never clean under the bed?. Room very dirty, toilet smell like shit under the bed have lot of rubbish. the cleaner never clean under the bed?

Enal·Hace un año

Good location. 1. The bathtub is full of mold! 2. There are cat fur on the toilet seat and on the floor! 3. There is a lot of dust in several parts of the room and the bathroom that is not cleaned at all! 4. Under the bed there is a lot of trash, empty water bottles, cigarette butts, cigarette packs and cigarette ash! 5. The mattress in the room is used and dirty, I told the receptionist that the mattress had stains like blood. I asked the receptionist to bring a new mattress, but the staff said there is no mattress because everything is in laundry and I asked to contact the owner to know about this problem but the owner told the staff over the phone that the mattress is clean without asking for proof. I have photos and evidence. In the end I slept without a mattress and on the second day I moved to another hotel even though I had paid for 3 nights. I checked in at 8pm. This is my first time staying in a hotel like this. Very disgusting!

Khalid·Hace 2 años