“A beautiful heritage property in a scenic setting, but our stay was let down by excessive noise.”
The property sits in a beautiful location with distinctive heritage character and great lake and mountain views, and the staff were pleasant. However, the stay was marred by noise all night and early morning from chickens and geese, and building work that started early and ran late each day. The internet connection was highly unstable, cutting out completely one evening and not returning until the next day; we later learned a damaged external cable was the cause, but staff couldn't explain or fix it. Because the TV uses the same connection, we had no TV or online services. The hotel might consider installing two independent internet lines. We were also disappointed by the restricted water policy: only two small bottles per room per day, with extras charged at a disproportionately high rate. For a hotel of this standard, a more generous, guest‑friendly approach would be appropriate.
Avttar·Hace 11 meses