Hilton Garden Inn Wausau, WI

“Beautiful retreat”

The hotel is beautifully designed; we found it while looking for Tesla chargers and now stay whenever we’re in the Wausau region.

Alexis·Hace 2 semanas

“Never going back.”

It looked pretty when I walked in, but that’s where it stopped. We booked a premium king suite that advertised a corner window with a ceiling‑to‑floor view, yet we were placed on the ground floor where everyone could see in; the windows weren’t tinted. During our stay we saw staff take out garbage, multiple kids, and several adults just walking around the grounds—literally no comfort. Who thought it was a good idea to have a room like that on the first floor? The bathroom counter was disgusting, with countless rings and water marks that showed it hadn’t been cleaned in a while. The TV was incredibly small for the space. They should be embarrassed.

Brittany·Hace 3 semanas

We were disappointed that restaurant reservations were not recommended at the time of booking. I had hoped to dine on the property to make it easier for my terminally ill parent.

Tazuko·Hace 2 meses

“Stayed for a night on the way to somewhere else - wished I could have stayed longer!”

The design is gorgeous and the pool and restaurant are fantastic, though the pool shuts down at 10 pm.

Mark·Hace 3 meses

“I'm returning in two weeks !”

The staff, both at the hotel and at Van Acre restaurant, are outstanding, but every room is pet‑friendly, which is a problem for my wife who is allergic to dogs and cats; even though rooms are cleaned well, the pet‑friendly policy should be tightened because guests often forget to inform staff about their animals, so the extra cleaning isn’t done.

Lynch·Hace 4 meses