The housekeeping, front desk and concierge staff were excellent, but the restaurant staff had a terrible attitude and the front desk lady was very unfriendly.
AndreaHace 3 semanas
★★★★·San Andrés·7.3
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o simplemente escríbelo — «hacia el 20, tres noches»
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The GHL Hotel Sunrise on San Andres Island offers spacious rooms with air conditioning, minibar, and TV. Located centrally, it features an outdoor pool, free WiFi, and complimentary parking. Guests enjoy a daily buffet breakfast with tropical fruits and pastries, and can dine at the on-site restaurant or relax at the bar, close to local eateries and Zona Rosa nightlife.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The housekeeping, front desk and concierge staff were excellent, but the restaurant staff had a terrible attitude and the front desk lady was very unfriendly.
Andrea·Hace 3 semanas
The staff were courteous, the room was comfortable, and the beach and pool were nice; however, some facilities and areas need maintenance and renovation.
Jemay·Hace 3 semanas
The location is great and the breakfast is very good, but the rooms look very old, lack maintenance, feel uncomfortable, the balcony chairs are old and dirty so you don’t want to sit, the bathrooms have rusty old tiles, and cleanliness is lacking.
Paulina·Hace 3 semanas
The building’s structure, lobby, and hallways were solid, and the mattress, sheets, and towels were comfortable. However, the bathroom was awful; the area under the sink looked bad, the ceramic finishes were poor, the ceiling was unattractive, and there was a plumbing smell from the sink and shower. The mirror was old, the bathroom door didn’t close easily, the closet doors were very old, the pool was too dirty, and there were only a few sun loungers.
Duvan·Hace un mes
The buffet was decent, but the room looked quite neglected for a hotel of this brand, with many worn-out furnishings and very short buffet hours. There was little variety in seafood dishes, which should be a highlight in the area, and my expectations were higher.
Hernando·Hace un mes