“Não voltarei mais”
The suite had no water at all, which made the whole stay pretty miserable. I couldn’t even take a shower and the staff didn’t have any solution on hand.
CristinaHace 10 meses
Un momento…
Guarujá·2.3
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o simplemente escríbelo — «hacia el 20, tres noches»
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Suites Mirante da Enseada in Guarujá offers spacious family suites with private bathrooms, balconies, refrigerators, showers, flat‑screen TVs and wardrobes. Guests enjoy a sunny terrace, year‑round outdoor pool, shared kitchen and 24‑hour security. Located under 1 km from Enseada Beach, a 16‑minute walk to Acqua Mundo Aquarium, and 81 km from São Paulo/Congonhas Airport.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The suite had no water at all, which made the whole stay pretty miserable. I couldn’t even take a shower and the staff didn’t have any solution on hand.
Cristina·Hace 10 meses
When we got there the inn warned us there was no water and said we could cancel, yet they refused any refund even though it was their problem. They promised to bring water, but we ended up buying three gallons ourselves, stuck in a room with no fan, a strong urine smell, and dirty common areas while the temperature hit 38 °C. In the end it turned out the water cut was due to unpaid bills, not a city outage, and we felt humiliated after paying a premium price.
Natalia·Hace 10 meses
The property sits on a ridiculously steep hill that feels like climbing a dog’s back. From day one there was no water, so I had to buy a gallon out of my own pocket. When I asked the caretaker to fetch water, he took hours even though he was hanging out by the pool.
Oliveira·Hace 10 meses
I had booked this place for New Year’s, but arrived to find the condo without water and the room dirty, making it impossible to stay. The front‑desk staff were courteous and tried to fix things, but nothing changed. I’m now chasing a refund and definitely wouldn’t return.
Mariana·Hace 10 meses
The room itself was comfortable and the host was super friendly, but getting there meant a steep climb that Uber drivers won’t even attempt. The bathroom has no window, and at night the stairs are practically pitch black.
Henriques·Hace 10 meses