“I could not stay - the pub was closed and I have yet to receive a refund of £140”
The pub was closed when I arrived and has been closed ever since. I'm still trying to get a refund from Booking .com. That the pub was closed
MalcolmHace 11 meses
Odcombe·4.3
01
o simplemente escríbelo — «hacia el 20, tres noches»
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2 single beds
135 m² · 1 double bed and 1 sofa bed
105 m² · 1 double bed
105 m² · 1 double bed
85 m² · 1 single bed
03
The Masons Arms in Odcombe offers private rooms with ensuite bathrooms, tea and coffee makers, hairdryers, refrigerators, work desks, and sofa beds. A restaurant, bar, and free Wi‑Fi enhance the stay, while daily housekeeping, kids’ meals, breakfast in room, and barbecue facilities add convenience.
04
05
Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The pub was closed when I arrived and has been closed ever since. I'm still trying to get a refund from Booking .com. That the pub was closed
Malcolm·Hace 11 meses
The location was fine, but the business went bankrupt and closed, yet they still took my money 🤷🏼♂️
Tim·Hace un año
Nothing… the place was completely shut down, we had nowhere to stay, they didn’t offer any alternative accommodation, and I’m still waiting for a refund and compensation. It was a mess and abandoned.
Donna·Hace un año
When I arrived, the property was closed. I tried calling the owner, emailing, and contacting them, but got no response. I was still charged for the room, received no communication, was left without accommodation, and lost £130 out of pocket. The lack of communication and accommodation is unacceptable.
Breeze·Hace un año
It was shut!!. They never told me it was shut!
Edward·Hace un año