Eco Luxury Hotel Hanoi

“Payed for a “City View” only to find a tiny window showing virtually nothing. No bed side lamps only bright white lights”

The room is large and the location is good, yet I paid for a “City View” only to find a tiny window that shows almost nothing. There are no bedside lamps, just harsh white lights like in a hospital. Shampoo and body wash weren’t labeled, so I didn’t know what I was using. Though the room is spacious, it feels extremely empty—just a big void between the bed and wardrobe. It’s not worth 1.2 million a night at all; I’m very disappointed and won’t return.

Charles·Hace 6 meses

“Lack of repair and maintenance”

The hotel itself is okay, but it's the little things that let it down. The staff are friendly and welcoming, and the room had all the necessary facilities, which is great. Plus, the location is excellent - there are loads of restaurants and markets nearby, making it easy to get around. However, the room itself was a bit of a letdown - it was much smaller than the pictures suggested, and the wardrobe was tiny. And to make matters worse, the housekeeping was pretty poor.

Ausaaf·Hace 7 meses

“Never again”

I was really looking forward to staying here, but when I arrived, I was shocked by how different the hotel looked from the pictures online. The location is actually one of its best features - it's just a short walk away from the main old quarter, which is perfect for exploring. Still, it's a shame the hotel's marketing doesn't match up with reality.

Burnett·Hace 8 meses

The staff here are friendly and helpful, which is a big plus. However, the hotel's soundproofing needs a lot of work - I could hear everything going on in the next room, which made it hard to get a good night's sleep. It's a shame, because the hotel has a lot of potential.

Jian·Hace 8 meses

The location of this hotel is one of its best features - it's right in the heart of the action, and within walking distance of all the main sights. However, the hotel's policy of charging extra for credit card payments is a bit of a rip-off. Still, if you're looking for a convenient place to stay, this might be worth considering.

Linse·Hace 9 meses