Courtyard by Marriott Melbourne Flagstaff Gardens

“Value for money”

The room was comfortable, though the spot isn’t the best, it still offers good value for money.

Madri·Hace 2 semanas

Parking costs were a downside.

Olivera·Hace un mes

The staff were friendly and very helpful, and I have no complaints.

Danijela·Hace un mes

“Disappointing experience — not worth the price”

I was deeply disappointed with my three‑night stay at Courtyard by Marriott. I paid roughly $1,000, so I expected a much higher standard of cleanliness, service, and overall experience. The room seemed poorly cleaned: the carpet was visibly dusty, and the glasses, plates, cutlery, and coffee machine also looked dusty. These basic items should have been checked and cleaned properly between guests, and their condition shook my confidence in the hotel’s overall cleanliness. The room’s refrigerator was tiny and it didn’t even have a corkscrew or bottle opener. I asked reception for a bottle opener, but it took over two hours to arrive, even after I followed up once. That level of service is disappointing for a Marriott. I also chose not to try the food or coffee downstairs because the overall environment didn’t feel clean or welcoming, and the presentation of the hotel made me doubt that the food and coffee would meet the standard I expected. For about $1,000 for three nights, I simply don’t think the experience represented good value for money. Cleanliness and basic service should be fundamentals, and in my experience, both fell short. I would not stay here again unless there were significant improvements in cleanliness, service, and attention to detail.

Ruben·Hace un mes

Check‑in was quick, and the friendly staff upgraded my room when I signed up for Marriott Rewards.

Paul·Hace 2 meses