“Subpar F&B management and staff communication. Will not stay again.”
Nothing stands out. The staff seemed stressed and unhappy, struggled with communication, and we were constantly asked to sign bills without moving from one place to another. We stayed in a 2‑bedroom suite where one room’s AC unit wouldn’t turn off and that problem was never fixed. The “butler” staff were unfriendly, and communication was again poor. The restaurant manager appears new or inexperienced in F&B, and the food was subpar for Indonesian cuisine.
JoshuaHace 3 semanas