The location was good, but there was no hot water.
AlfonsoHace 3 semanas
Un momento…
★★★★★·Mexico City·8.4
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o simplemente escríbelo — «hacia el 20, tres noches»
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Hotel Madeira in Mexico City offers 5-star comfort with air-conditioned rooms featuring private bathrooms, TVs, and spa baths, along with free WiFi. The hotel features a fitness centre, restaurant, business area, and family rooms, plus free on-site private parking and 24-hour front desk. It's 24 km from Benito Juarez International Airport and near the Soumaya Museum and Chapultepec Castle.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The location was good, but there was no hot water.
Alfonso·Hace 3 semanas
The location and room were fine, but they had no hot water due to a system malfunction.
Blancalluvia·Hace 3 semanas
The spot is very well situated, but they had no hot water; they knew it and waited until arrival to tell us, then asked if we wanted the room that way—decisions can’t be made last minute when you’ve planned your day. When I asked reception how much was left, they said probably in the afternoon, but it never happened! They then demanded a $200 deposit for the TV control and another $200 for the iron, constantly adding charges as service worsened. It’s sad because I like to arrive there when I have events in the area; I hope they fix this or people will look elsewhere.
Jp·Hace 3 semanas
Customer service was excellent.
Gustavo·Hace un mes
The facilities were decent, but the internet was never on, TV reception was bad, and the towels were very old.
Gildardo·Hace un mes