The location was fine, but everything else was terrible: no toiletries, a broken shower head, and the AC in room #202 wasn’t working, so they moved me to #204 without any apology.
VachhaniHace 3 semanas
Un momento…
★★★·Dehradun·5.7
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o simplemente escríbelo — «hacia el 20, tres noches»
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Aura Rooms in Dehradun offers family rooms with air‑conditioning, private balconies, and en‑suite bathrooms overlooking lush gardens or misty mountains. Guests enjoy free Wi‑Fi, a TV, electric kettle, and a sun terrace with outdoor seating. The hotel features a coffee shop, minimarket, 24‑hour front desk, private check‑in/out, and free parking.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The location was fine, but everything else was terrible: no toiletries, a broken shower head, and the AC in room #202 wasn’t working, so they moved me to #204 without any apology.
Vachhani·Hace 3 semanas
I booked a king‑size room with a balcony, yet the hotel gave me a deluxe room. When I raised the issue, they replied that the other rooms were occupied and that was the only one available; if king‑size rooms weren’t available, how could they have offered that option on the booking site? It feels like fraud—why pay for a king room and receive a deluxe one?
Burman·Hace un año
The location and staff behavior were really good 😊 the food tasted excellent and wasn’t too expensive, and there was nothing else to complain about.
Deerendra·Hace un año
The staff were friendly, but the room was too small and cramped with a bed, and it wasn’t the same room I had expected.
Amit·Hace un año
Pacific Mall and other small departmental stores like Zudio and Westside are nearby, but I had to call reception for basic items such as toilet paper, a water bottle, and clean towels, although the staff were helpful and kind.
Saileena·Hace 2 años