The bed and the price were positives. The constant light hammering noise throughout the night never stopped, which can be a problem if you’re a light sleeper.
SantiagoHace un mes
★★★·Ourense·5.3
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o simplemente escríbelo — «hacia el 20, tres noches»
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O Novo Alto do Couso in Ourense offers spacious family rooms with private bathrooms, balconies overlooking lush gardens, and work desks. Guests dine at an on‑site restaurant and bar, relax on a terrace, or enjoy a coffee shop. Located 21 km from As Burgas Thermal Springs and the Auditorium‑Exhibition Center, it provides easy access to local landmarks and Vigo Airport.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The bed and the price were positives. The constant light hammering noise throughout the night never stopped, which can be a problem if you’re a light sleeper.
Santiago·Hace un mes
Despite the restaurant food being surprisingly good, the accommodation was problematic: the bathtub was located next to a window and water would spill onto the floor; hot water took 10 minutes or more to arrive. When I complained, the staff introduced a so‑called owner who turned out to be a pathetic customer, and the mattress sagged in the middle, making it uncomfortable. After a week I had to call Booking customer service to leave, as the situation was unbearable; I was ill with a cold and lumbar strain, so I moved to Hotel Miravalle to finish my vacation and recover peacefully. The owner verbally promised a refund for the eight days I couldn't stay from 22 to 30 August, amounting to 308, as told to agent Leonardo of Booking, while being recorded, and I am still waiting.
Glom·Hace un mes
The bathroom had two spiders with their webs, which was a positive in a strange way. The bathroom itself was infested with spiders, the mattress was uncomfortable, and the sheets and pillow emitted a talc powder odor that only allowed sleeping on your back. I could hear the bar noise and a dog barking at dawn, and I showered with cold water because hot water never came. I won’t return.
Mikel·Hace 2 meses
There was little to none. The services were terrible.
Cores·Hace 2 meses
Everything in general was unsatisfactory.
Antolín·Hace 2 meses